“Healthcare is about human to human interactions.” That was my most retweeted comment at the recent brilliant Stanford Medicine X conference I attended. For me it epitomises everything about my own healthcare journey and the journey of my company 11 Health. The ability to build and maintain a relationship with my medical team under pins every single bit of treatment i go through and every decision I make.

I left for Stanford with a bad cough that didn’t improve on my trip so when i came back I went straight back to my team and had my usual bloods and a chest x-ray done. Thankfully the x-ray was fine and the bloods led to my usual round of intravenous infusions. It was during an iron infusion that I learnt something that has really knocked me for six. I have always believed that having an honest and open relationship with those who treat me is fundamental to my on going recovery. We band around the term ePatients. For me though it is just about being engaged in all that goes on in my health. Let me explain….

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